Job Description

POD PROJECT MANAGER
‘Recruiting for your future success’
Our client is the UK’s leading Data Protection Officer resource centre. They have delivered services to over 450 organisations since 2017. As a team of 35, their core business is to provide ‘fractional’ (so less than part-time) outsourced Data Protection Officer (DPO) resources. They also provide GDPR and NIS Representation services to organisations globally.
Now looking for a Pod Project Manager, they offer the opportunity to work in a fast paced, dynamic and varied role, alongside other like-minded and motivated professionals, within a structured, organised and co-ordinated environment with a one team approach.

Job Duties

This role is to support the continued growth in client base and the number of active projects, our Client require an exceptional, experienced Project Manager to take responsibility for managing and coordinating the activities of a team of up to 8 Data Protection Officers and their many varying projects. Our Client call these teams ‘Pods’. Each Pod is led by an experienced DPO, who is the team’s technical lead, so will provide you with all the necessary technical support. The Project Manager role is crucial to ensure our Client create and maintain momentum and commercial focus, as well as to nurture enthusiasm, inclusion and recognition across your pod.

Duties (include but are not limited to):
·       Ensure the DPOs remain commercially focussed and follow our Client’s SOPs and methodology
·       Ensure projects are delivered on time and maintain existing high standards
·       Oversee day-to-day operations of the DPOs within your Pod along with the support of client services, the Pod technical lead and the Head of DPOs
·       Dynamically allocate Pod resources to align with client requirements taking into account the Interdependencies of other DPOs
·       Liaise with other project managers where the required DPO resources span more than one Pod
·       Ensure DPO timesheets remain up to date and accurate
·       Plan for and assist with onboarding new joiners to ensure the team provide shadowing opportunities
·       Liaise with sales and client services to assist with onboarding new clients
·       Identify, advocate and implement new processes, systems and protocols to maintain our journey of continuous improvement
·       Take ownership of and closely manage the portfolio of projects across your Pod
·       Monitor project progress, remove blockers and resolve issues proactively
·       Review and report on data from within the project and time management systems
·       Deliver regular progress reports, team utilisation statistics and performance KPIs to the Head of DPOs
·       Manage resources around sickness/absence and ensure sufficient cover is in place
·       Mentor and nurture new joiners
·       Provide input for 121s, personal development plans and KPI monitoring
·       Work collaboratively with all your colleagues to maintain a happy, motivated, inspired, appreciated, remarkable team, that delivers the extraordinary
·       Weekly updates with the Head of DPOs
·       Regular contact with Pod leader and your DPOs to remove blockers and recognise achievement
·       Bi-weekly 121s with each DPO to discuss operational and personal considerations
·       Liaise with the Head of DPOs to quickly resolve client concerns and complaints
·       Communicate commercial goals, listen to feedback and resolve conflicts diplomatically
·       Quarterly 121s with the CEO to help inspire ideas, expand creativity, share improvements and influence the future direction and strategy of the business
·       Suggest process and procedure improvements that can be adopted across other Pods
·       Actively contribute to building the overall knowledge base of The DPO Centre’s team
·       Encourage creativity, empowerment and autonomy, and reasoned risk-taking
·       Contribute to our inspiring team environment and our open and inclusive culture

Benefits

£30-40k Basic Salary (Negotiable) | Mon-Fri 9-5:30 | Ipswich | Great Benefits Offered | Data Protection Project Management | Collaborative/One Team Environment | Value Driven, Growing Organisation | Project & Stakeholder Management, Commercially Aware, Emotionally Intelligent

Applicant Specification

Person Specification:
·       A degree level qualification
·       5+ years’ experience in project management role(s)
·       Excellent knowledge of project management methodologies, such as Prince 2
·       Demonstrable experience with budgeting and resource planning and allocation
·       Experience within a professional services environment would be beneficial
·       Enthusiastic team player with effective leadership, communication and motivational skills
·       Confident, outgoing and highly organised, with drive and initiative
·       Ability to identify and then proactively resolve or pre-empt issues
·       Ability to juggle multiple projects and priorities concurrently
·       A willingness to grow, work hard, contribute to the team and develop new skills
·       Highly organised, structured and disciplined
·       The ability to work under pressure and prioritise multiple activities
·       Excellent written, verbal and non-verbal communication skills
·       Advanced knowledge and experience of using Microsoft Office applications
·       The ability to maintain a high degree of confidentiality, trust and credibility
·       Confidence to propose new and improved processes and effect positive change
·       A willingness to learn and develop new skills
·       Experience of Data Protection regulations and requirements
·       Experience using WorkflowMax, HubSpot and Xero

Contacts

LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT.
PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.
If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.
If you are interested in the role and have further questions, please don’t hesitate to call us on 01206 984042 to speak to one of our team members confidentially. 
Salary
30000 to 40000
Employment Terms
Full-time
Working Hours
Monday to Friday 9-5:30
Location
Ipswich
Posted
23 June, 2021

Complete your application for: POD Project Manager