Job Description

Our client is a multi-award-winning online company secretarial software solution, supporting over 200,000 companies from their head office in Ipswich, Essex. They strive for excellence in everything they do, both in developing amazing product features and providing unparalleled support to customers. Continued growth means they are looking for a passionate individual who will share their commitment to quality to join their small, growing team as a Business Analyst.

Job Duties

The Business Analyst will gather, analyse, and document requirements for our clients award-winning SaaS company secretarial software, taking responsibility for creating the highest quality product for their customers. Throughout the development of new features and refinements to existing functions, you will act as the main point of contact for internal and external stakeholders regarding requirements and deliverables.
 
Duties (include but are not limited to):
·        Gather software requirements for new features and updates to existing software functions 
·        Analyse and develop requirements via liaison with internal and external users and independent research 
·        Organise and prioritise requirements 
·        Document requirements by creating detailed requirement specifications and supporting materials 
·        Liaise with software developers to assess options and resolve areas of uncertainty 
·        Manage change requests, assessing impacts on existing features and requirements 
·        Assist in the definition of testing strategies, test plans and the creation of test cases 
·        Create and maintain internal procedures, end user documentation and sales materials (including website content), ensuring each is targeted to the appropriate audience 
·        Train staff on software changes and assist in drafting communications to customers 
·        Build deep expertise in key areas of the software, becoming the internal expert on particular features

Benefits

Business Analyst
Salary up to £40k |Mon-Fri 9-5:00| Ipswich | 25 days holiday | Largely remote over time| excellent verbal and written communication skills | problem solver | analytical |

Applicant Specification

Person Specification:
·        At least two years’ experience in a business analysis role, with experience of writing detailed requirement specifications 
·        Strong understanding of IT and the software development lifecycle 
·        Excellent verbal and written communication skills, with ability to create effective requirements documents 
·        Problem solving and analytical thinking, with the ability to engage with complex legal and business rules 
·        Able to lead change, liaising effectively with internal and external stakeholders 
·        Independent self-starter with drive to own projects and deliver results 
·        Able to work at pace and on multiple projects in a fast-moving environment 
·        A practical, systematic approach with excellent attention to detail 
·        Commercial awareness 
·        Professional qualifications desirable – e.g. ISEB/BCS 
·        Experience with accountancy, legal, financial or professional services industries desirable

Contacts

LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT.
PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.
If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.
If you are interested in the role and have further questions, please don’t hesitate to call us on 01206 984042 to speak to one of our team members confidentially. 
Salary
up to £40k
Employment Terms
Full-time
Working Hours
Mon - Fri 9-5
Location
Ipswich
Posted
16 November, 2021

Complete your application for: Business Analyst